grahamb186

Graham B.

Contributor Level

Total Points
80

1 Review by Graham

9/30/21

I am still waiting since February for 2 chest of drawers that are fit for purpose.
I am amazed the quality is so poor, the first two chest of drawers were smashed, the second set arrrived after 7 full months, 6 of the 8 drawers need repainting, the side needs painting and one drawer side is covered in white filler and never painted.
More shocking is customer service or lack of, we have to process every element of the repair, phone wait and hour and wait and hope.
I have my second engineer visit booked the first one drove here without any spray. I have no confidence someone can rattle can spray 6 drawers and one side, fill and sand a top and they will match some furniture made in a Far Eastern factory.
I will never buy from them again, I suggest you never do.

Tip for consumers:
Shop Elsewhere

Products used:
Still waiting for a solution 8 months later

Service
Value
Shipping
Returns
Quality

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