Grace Y.

I paid $10 to purchase $20 of pool/ping pong play at Top Hat Cue Hall in Parkville, MD. I wasn't able to try to use it until after the expiration date. Even though I ended up dropping ~ $40 total for me and my friends to play, stupid woman worker there would not honor it; refused to give me $10 off. She kept insisting that I was supposed to go get $10 back from Local Flavor. Stupid $#*!.

I contacted Local Flavor and all they did was send me a 33 page pdf file. They said that the Federal Gift Card Act of 2009 is a Federal law in place stating that any voucher, coupon, et., is good for the original price from the Merchant even if expired within 5 years after the date of purchase; however, I can't find where it states that on the 33 page document and they won't tell me this.