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Grace T.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Business

Member since June 2018

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1 Review by Grace

6/20/18
My information was easily hacked and used on two other websites that I had never visited. When I talked to a billing employee over their "chat" system, they were rude and unhelpful. When they finally told me what websites my card had been used on and allowed me to file for fraud, they ended the conversation, even though I was not done. They did refund one of the three fraudulent charges, but they also charged a service fee of $30 (which was more than the fraudulent charge in the first place). not to mention, they charged me for an extra two months for a recurring payment that I cancelled and received a confirmation email for... No credible business should trust this website as an online payment company. Everyone should drop epoch. If that is the payment website DO NOT put in your credit card info.
randp1
Rand P. – Epoch.com Rep
I've reached out to this post's author for clarification. The experience noted here is not in line with our policies and with cooperation we can investigate this further.

Grace Has Earned 2 Votes

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