I ordered a dress and Britnee never sent it but kept my money. I waited like 6 months and was patient with her the whole time, we emailed back and forth and she kept asking for things like my address, then would take weeks to respond or I would have to email her multiple times. She eventually stopped responding when I asked for a refund, and she blocked me on instagram when I tried to contact her there so I'm guessing this happens a lot