Grace D.

More like 2.5 stars. I have never consigned with TheRealReal, but I have ordered a bunch of things as a customer and it's been a mixed bag. Their descriptions of the condition of each item are all over the place. Sometimes something will be described as having "light wear throughout" and it will come brand new with the original tags, and other times something will be described as "Excellent, no visible signs of wear" and have obvious stains, rips, etc. Their pricing is super inconsistent as well. Old and heavily worn items will be priced high, and brand new current season items will be very low. I really never know what to expect when I open a package from TRR, but at least their customer service is fairly helpful and will cover the cost of return shipping if something is not as described.