I bought the Creme eyeshadow and after a while the color tip started to fall out. Then the sharp end started to chip. I cut my hand on the sharp tip! When I complained to Macy's where I bought it they said there was nothing they could do. I have a picture of this tip which acts as a weapon but your website does not allow downloading. Send me an email address and I will send you a picture of your atrocious packaging! It does not accept iphone pictures! *******@comcast.net