Thumbnail of user gos3

Go S.

Contributor Level

Total Points
81

1 Review by Go

  • Three

1/14/20

I moved 5 numbers to Three from an other provider. The experience has been terrible. It is almost impossible to get hold of anyone at Three, the mobile reception has been patchy and there is no visual voice mail. I have unlimited data plans but the speed is very poor.

I am trying to cancel the contract within the 14 day period but they are making it as difficult as possible by not giving me my PAC codes. They keep saying they will text it to me but they don't. They say I must register online but that doesn't work. When I call, they put me on hold for long periods and pass me around from one place to another without resolution. I have also been cut me off abruptly after hours of wait. When I finally get to speak to them, they make it as if I have never spoken to them before and they ask me the same questions and reasons for cancelling over and over again. I have been on waiting on their chats and phone systems for over 6 hours in the past two days to get my PAC code! Terrible.

I wouldn't join them even if it was free.

Go Has Earned 1 Vote

Go S.'s review of Three earned a Very Helpful vote

Go hasn’t received any thanks yous.

Go doesn’t have any fans yet.

Go isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user michaelm13949
Michael M. reviewed Three
3/25/24

Well deserved rating of 1.2/5, absolute $#*!show. The most unreliable coverage and network I've...

Thumbnail of user isobelg18
isobel G. reviewed Three
2/21/24

Nightmare on Queensway - My Horrendous Experience with Three Phone Service Two and half years...