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Ordered several items from this company paid some $140 dollars and four months later have received nothing. There customer service is nothing but sub standard and are not interested in entertaining the idea of service. Or addressing any of my order issues. Have kissed my money goodbye..
Gordon R.'s review of NewChic earned 6 Very Helpful votes
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Dear Gordon R.,
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced. Sometimes, it may get order delayed due to slow customs clearance procedures or other unexpected circumstances. If you still have not received the order after the estimated delivery time (https://www.newchic.com/help_center select Shipping Methods), beginning from the shipping date, please contact your post office, or you may contact us too at https://pwa.newchic.com/customer-service and tell us the order number. Also, you can log in Newchic account and check real-time order status: My Account -- View Orders--My Orders(--Order Details/Order Tracking). We will set your case on priority to the senior staffs and find you the best solution.
Best regards,
Newchic team