Gordon K.

After trying to order a car rental online I received no notification that I could find in my email and ended up not getting a car. Didn't bother trying to cancel since it seemed like it did not go through. Got billed full price. Called to ask for a refund. They said "no." Will not be using them again. Downside of having to do business with Algorithms instead of humans.

The most abysmal experience I have ever had with a car rental company. After making an order and cancelling it online immediately, I was charged a $50 cancellation fee. I retried to do it with the right dates and when I arrived they had no record of it but we're happy to get me a car anyway. The staff person quoted me $108 for two days which was close enough but then I received a bill for $200 for two days with an economy vehicle! After spending more than 30 minutes on hold and speaking for 20 minutes with someone who I could barely understand I was told there was nothing The could do…well there is…I can write bad reviews and send them everywhere available. Go somewhere else for sure.