There are times the items are DOA. Once I bought a smart watch which needs to be charged every day. Plus the readings are inaccurate.
On two occasions I ordered a tablet but ear plugs were shipped. Obviously delivery does not match the product description.
Upon the last fiasco, I complained but ended up being blocked. The excuse: I had abused their return system. I am convicted when the numerous faults were with the retailers. Upon appeal the block was removed. Now Wish wants my picture ID. Nope I am not shopping thru Wish anymore.