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Goh M.

4
Level 4 Contributor

Contributor Level

Total Points
3,225

28 Reviews by Goh

  • Armani Exchange

10/22/17

I bought two outfits that were quite poorly-designed - one jumpsuit which doesn't have a side zipper and only an elasticised upper body that requires you to step into it and the elasticised part will just stretch pass your hips. Clearly impractical. Quality of the fabric was decent but nothing to wow over.
I didn't encounter any problems with orders and shipping. Shipping was completed in about one week? Order was probably processed within two days or so. Product descriptions are super scanty.
Probably won't shop there again cos it's not value for money.

Value
Shipping
Quality
  • Ralph Lauren

7/29/17

High quality clothes with top-notch designs. Classic and stylish.
Never tried out the customer service, so mayyybeee the customer service is as bad as the one star reviews say. Never had to return anything either.
The size charts are very accurate and the designs are really good! Their loose-fit clothing don't look unflattering, and their slim-fit ones actually make me look slimmer than I actually am:)
The photos depict the designs and colours accurately.
Shipping may be slightly delayed, though you'll still receive your stuff within the expected time frame. For example, on both my orders, I was notified that my items will come on a certain day. I even went to the FedEx site to verify with my tracking number, and the info is the same on the FedEx site. Then on the day, the expected day of delivery suddenly disappears on both sites and my items are clearly nowhere near the destination. It's only on the NEXT day that FedEx says I'll get the item. So basically both times my items came a day after the predicted day. Nevertheless it seems like it's FedEx's fault.
I wouldn't say the items are cheap though, even after the discounts. I'll still buy from Ralph Lauren nonetheless.

Value
Shipping
Quality
  • Beadaholique

3/30/17

I should really have read reviews on Beadaholique before purchasing from them! They seemed so reputable and widely-recommended, and they even sell on Amazon!
I purchased some Swarovski Becharmed beads from Beadaholique. One of the Becharmed helix does not come with any Swarovski markings on the steel core! I'm not sure if they should exist on all Swarovski Becharmeds, but they definitely did on those that I got from firemountaingems! The inconsistency seems really dubious...
A gold vermeil chain that I'd ordered from Beadaholique clearly had some gold-plating worn off, and even had distinct orange marks on it. Apart from these problems, the rest of the products seemed fine. Shipping took quite a long time though.
I sincerely hope I've not falsely accused them of selling fake products. Nevertheless, one should exercise caution when it comes to Beadaholique.

  • JewelrySupply

4/28/17

I was initially uncertain about buying from Jewelrysupply because of the lack of reviews but it's actually really great! My order was shipped out on the next working day the first time, when I did not qualify for free shipping. The second time, my order was shipped out after three working days when I qualified for free shipping...
The quality of products are high; I ordered two strands of pearls (both graded A/B) and they were completely unblemished! And they cost something like $6! Not all prices are competitive though; for example, Swarovski elements and chain are more expensive on Jewelrysupply, while the pearls and jump rings are cheaper!
Jewelrysupply.com offers products true to the description. The descriptions are a lot more detailed too. For example, they mentioned that certain pearls (like those graded C) are blemished. This allowed me to make a more informed decision when making my purchase. I will not hesitate to order from them again :)

Value
Shipping
Quality
  • Chico's

2/9/17

The photos on the site seem to be overly-enhanced since I tend to get products with colour differing prominently from that in the photos. The quality of products seems varied too, although they seem to be quite good on the whole.
Shipping is REALLY slow! And their product specifications are scanty.
Maybe I'll still visit Chico's since I quite like their products. Prices also seem to fluctuate based on reviews given...

  • PandaHall

8/23/17
• Updated review

I bought from Pandahall again this month and selected a 3-4 working days shipping option. My items came in one working day (Pandahall shipped it on Friday and I got it on Monday)! Super fast and prompt shipping! Also, my items were in perfect condition, easily having the quality of things that certain US sites provide, but for something like 25% of the price! (I got clip on components for earrings).

Value
Shipping
Quality
Acceptable quality and efficiency
8/23/17
• Previous review

It's not as bad as I though it would be (after seeing all those negative reviews online).

The first time I ordered from them (around Christmas), my order was delayed. The customer service officer contacted me to check if I had received my order and updated me on the possibilities for a delay. The second time, my order arrived promptly.

The product specifications are not very clear and I wasn't entirely satisfied with what I had received. For example, I ordered some cord labelled as "cowhide leather cord", only to receive a roll of plastic-looking cord known as faux leather (which was never mentioned on the site). However, I cannot complain for the price that I've paid. The goods are of reasonable quality (no defects to date).

Pandahall goods are also of the same quality as products on some American beading sites, but for less than half the price. Sure, it may be disorganised and all, but they do offer nickel/lead/cadmium free products, which cannot be said for certain American beading websites.

I will not hesitate to order from them again if I need something from pandahall.

Value
Shipping
Quality
  • Fire Mountain Gems

3/31/17

Really fast shipping!
The variety is really great on FireMountainGems. You can get products spanning a wide range of prices and quality. I've ordered from them thrice, but you have to be REALLY selective. For example, on my first order, I ordered some Grade C gemstones because they were... well... cheap. After getting them, I realised they obviously looked cheap and some of the stones could not be used.
From my experience, FireMountainGems does not make false claims and the pricing is competitive (when compared to most beading sites). I also haven't gotten faulty stuff from them. However, they really compromise quality for prices. When getting higher quality products, the stuff may actually finally be as expensive as that of other sites. I actually got better (and cheaper) pearls on etsy and jewelrysupply.com.
Most of their stuff comes from China, occasionally India. Metal products also seem to contain lead/nickel (all this information is presented very ambiguously).
I may order from them again, although the probability of that happening has been reduced by their new shipping policy.

C grade potato pearls shown in photo attached. They look okay.

Value
Shipping
Quality
  • Kwame Baah

8/22/18

I first came across Kwame Baah footwear on Kickstarter, which is one of the few good things that Kickstarter has brought to my life.

Kwame Baah is an enthusiastic entrepreneur who sells quirky footwear that are both high quality and beautiful. Also, Kwame Baah was responsible and replaced items that were damaged in the delivery process. He also constantly provided updates on Kickstarter and delivered according to the project timeline.

I intend to purchase Kwame Baah footwear again.

  • Kickstarter

8/22/18

This site itself is really bad. It is unregulated and all it provides is a platform for projects to collect money.

The first project I backed never gave any updates and was supposed to give the "reward" 1.5 years ago. To date, I have not heard anything from the creator.

I considered contacting Kickstarter, but didn't, as it states in its terms of use that the project creator is completely responsible for delivering results and Kickstarter will not be liable for any poor results. The backer also has the responsibility to chase the creator if no results are shown.

If you're lucky to get your "reward", it's not because of any miracle that Kickstarter has worked. The success can only be attributed to responsible and upright project creators.

  • Ann Taylor

7/24/17

It was my first time buying from Ann Taylor, and NEVER AGAIN! The photos on their website is too different from the real thing (see attached photos)! Quality is okayyy.
At least the fabric looks like it won't tear, even though I really don't want to keep this thing.

Value
Shipping
Quality
  • GUESS Factory

11/18/17

Bought from GUESS factory a few times and haven't encountered any problems. I was informed of out of stock items within a week, and the size charts/sizing are generally very reliable. I liked the occasional unconditional free shipping promotions! The most affordable shipping method is quite fast.

Value
Shipping
Quality
  • Lima Beads

2/8/17

I like how they provide a wide and fun range of products on their site, such as Zola elements and Greek patina beads. Their delivery is also very prompt. However, their basic beading supplies (such as chain and nails) seem a bit limited and more expensive than other companies' products. Nevertheless, they are a fun site to buy from because of the quirky and special products that the sell.

  • The Outnet

4/6/19
• Updated review

I bought a pair of Tod's sandals from the Outnet and one of the soles fell off after less than 10 wears over a period of less than 6 months. If it wasn't the inherent quality of the sandals, it could have been because the shoes were kept for too long before they were put on clearance on too long, causing the glue to dry up.

Shop with Caution
3/8/19
• Previous review

Before my most recent order, I've had a few pleasant experiences with The Outnet.
However, on my recent order, I ordered a pair of shoes that were in UK size. As I was unfamiliar with the UK sizing, I used the international size chart converter on The Outnet. It was only after placing my order that I realised that their size chart converter was so off...
So 11 minutes after placing my order, I rushed to cancel it. When customer service replied a few hours later, they simply informed me that it was too late for them to cancel my order, while giving me a very vague response.
From this experience, I believe that customer service didn't even bother to check if it was possible for them to cancel my order, especially because my item was only shipped out two days later. Furthermore, there's a $7.95 charge on returns.
Lesson learnt, I shouldn't have shopped on impulse The Outnet because they make things difficult for their customers. I personally feel that it wasn't entirely my fault because The Outnet provided incorrect information, which I used. The Outnet also clearly has an incompetent / lazy customer service.

Tip for consumers:
It's ok to shop on The Outnet, but don't count on them to give you correct information or a decent customer support.

Products used:
Shoes, clothes

Service
Value
Shipping
Returns
  • PAEZ

11/19/18

I recently made my first order on Paez and my shoes arrived within the specified number of days (i. E. they came within a week). I found that quite amazing since shipping cost is reasonable and they're shipping from Europe.
The shoes are quirky and comfortable and I absolutely love them. The alpargatas took only one wear to break in, and they fit nicely.
As for sizing, the shoes were definitely true to size, but Paez conveniently has a size chart on their website, which is quite accurate for the alpargatas.

Value
Shipping
Quality
  • ShopSpring

6/17/18

Ive used shopspring.com more than about 10 times and it seems okay. Quite often, they have the same promotions as the original site, although they start a bit later.

Theyve cancelled my orders twice due to out-of-stock items, but it was relatively hassle free. Once, I had to contact them because the seller still hadnt shipped my item out after 8 working days. This issue was settled within a day. I think in this case, they shouldve settled the problem before even have me contact them.

Nevertheless, I find it easy to shop as they source for a wide variety of brands and make shipping free. The only problem is that shopspring.com is very seller-dependent and its just your luck if the real seller is reliable or not.

  • BootAmerica.com

11/22/17

I got a pair of Minnetonka mocs on Boot America after coming across a promo code, and they had unconditional free shipping. Just received the mocs and they're in great condition in the original Minnetonka box.
Positives: The delivery was super speedy. My order was processed by the end of the next day, and my mocs reached me in less than a week. They got my order correct and it was generally hassle-free.

Negatives: They sent me an invalid tracking number (and because there're so few reviews online about them, and one negative review on fb) I panicked. I contacted customer service twice by submitting a request on their website, and never got a reply for either query. To give them the benefit of doubt, their website may have been malfunctioning since they're a small business.

I will buy from them again should I see anything I like.

Service
Value
Shipping
Quality
  • Lord+Taylor

11/14/17

I placed an order twice on Lord and Taylor, and both times, my orders were rejected on the basis of lack of inventory. However, the stuff is clearly still in stock in my size on the webpage! Clearly they can't be bothered to explain why my orders were rejected.

Update: I contacted customer service to find out more about the rejection of my order, and the customer service replied me in about two working days, and gave clear explanations. Seemed okay. Of course, it wasn't pertaining to refunds etc so I can't speak for that.
Nevertheless, I probably won't shop there again because I've already wasted a lot of time trying to login at checkout, and the solution provided to my "out of stock" problem was rather unsatisfactory. Also, the earlier "out of stock" issue I encountered was somewhat a turn off because they couldn't even be upfront with me about the order rejection.

Service
  • Diegos Authentic Espadrilles

9/7/17

The website is now known as Diegos (diegos.com). I'd planned to buy shoes from them for like half a year but didn't, because of the bad reviews. However, I finally bought the shoes, and they're perfect! The sole feels durable enough, and I love that Diegos has an accurate size chart and I got shoes that fit me (unlike some other sites that are subject to sizing inconsistencies and missing size charts...)
On the downside, one shoe is a bit bigger than the other and my foot is at danger of slipping out. That's nothing I can't fix though, and I still really love them!

Value
Shipping
Quality
  • Onegoodbead

3/31/17

This independent beading store has an unconventional variety of products, including Kazuri beads and Saki silver. Onegoodbead does not really sell basic beading supplies, like cotton cord or cable chain.
My order from onegoodbead arrived on time.

  • Mata Traders

3/9/20
• Updated review

I recently bought from Mata Traders again. The shipping price was reduced (to what I find a reasonable rate) and Mata Traders now uses 100% recycled poly mailers! The packaging was also much more efficient and protective compared to the cardboard envelope Mata Traders used to use.
Apart from that, quality, design and shipping time remain good.

Great products, average customer service
11/19/18
• Previous review

Mata Traders produces items of good quality, although some fabrics have creases than just cannot be ironed out.
Shipping is fast but customer service was completely unresponsive. I once wrote to enquire about out-of-stock items and a year later, I'm still waiting.
Shipping is also $3.40 more expensive than the listed price of the USPS service used.
On the whole, Mata Traders is decent and has consistently provided correct information and delivered as promised.

Goh Has Earned 83 Votes

Goh M.'s review of Lord+Taylor earned a Very Helpful vote

Goh M.'s review of ShopSpring earned a Very Helpful vote

Goh M.'s review of PandaHall earned 4 Very Helpful votes

Goh M.'s review of PAEZ earned a Very Helpful vote

Goh M.'s review of Fire Mountain Gems earned 4 Very Helpful votes

Goh M.'s review of BootAmerica.com earned a Very Helpful vote

Goh M.'s review of GUESS Factory earned 2 Very Helpful votes

Goh M.'s review of The Outnet earned a Very Helpful vote

Goh M.'s review of Lima Beads earned 2 Very Helpful votes

Goh M.'s review of Armani Exchange earned 13 Very Helpful votes

Goh M.'s review of Onegoodbead earned a Very Helpful vote

Goh M.'s review of Kwame Baah earned 3 Very Helpful votes

Goh M.'s review of Ralph Lauren earned 12 Very Helpful votes

Goh M.'s review of Chico's earned 8 Very Helpful votes

Goh M.'s review of Beadaholique earned 11 Very Helpful votes

Goh M.'s review of Kickstarter earned 3 Very Helpful votes

Goh M.'s review of Ann Taylor earned 3 Very Helpful votes

Goh M.'s review of Diegos Authentic Espadrilles earned a Very Helpful vote

Goh M.'s review of JewelrySupply earned 8 Very Helpful votes

Goh Has Received 1 Thank You

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