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G M.

  • 1 Review
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Experience: Home & Garden

Member since April 2021

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1 Review by G

4/7/21

Ordered 2 items which declare on site to have "lots in warehouse" and qualifies for free delivery. I then receive email telling me that one item is out of stock so I cancel but that means paying delivery - fair enough - except that (Scots beware!) my postcode means paying additional fee. Looking closer, they deliver free up to 100 miles north of Edinburgh but 20 miles out of Glasgow deserves additional cost. My postcode is not on an island or requiring side roads, it's by the M8! Customer services wouldn't budge so I cancelled the order. No, I don't recommend.

Tip for consumers:
Check they really do have the stock before paying and check delivery postcodes.

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