I finally closed the case I had with these people. The wig I ordered was wavey and reached the neck-line. What these people sent me looked like a black bundle of candy floss. I got paypal on to them and they refunded me. They kept writing to me and making offers of discount and I refused all of their offers. This cannot be a proper firm. I think they are a rip-off and no one should ever order from them. The wigs they advertise in the fotos are not what they sell.