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I ordered 4 items through this site, all in which they told me they were on back order. I waited almost 2 months and when I finally received my items, they were something that I could have made myself. Please... Please... PLEASEEE do not order from these scammers. I am now trying to get my money back, but from what I have read on the comments here, It's very unlikely that I will succeed. I have now made it my mission to discredit this company. Tell your friend on Facebook and Twitter and all the other social medias in which Rosegal advertises.
Gloria G.'s review of Rosegal earned 17 Very Helpful votes
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Thank you for taking your time to write your review. We really appreciate the feedback. First, we want to offer my sincerest apologies to you for the issue.
After the receiving of your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product
We will be very appreciate it that if you can tell us your full order number(invoice ID, it start with Z or ZZ and there are 16 numbers), we will deal with it for you.
Best Regards
Rosegal Customer Service