Found this company by doing my own research on the internet. Wanted to port my Home number so i could move forward and cancel my phone and services from Charter here in Massachusetts. NumberBarn employees were wonderful to work with all by e-mail-but they respond really quickly- in a true timely manner-even late at night for those of us here on the East Coast lol-Great! My problem was with Charter- I waited too long to request the port of my number (please give this great company: NumberBarn enough time to do the process). Be sure to read NumberBarn's directions for porting your number in from your current provider; send them a copy of your LAST bill with all the account, name, address etc. Charter is a bear: if one letter or one zip code number is off-they won't make porting easy. If i didn't cancel Charter that day-they were going to charge me another $$$$ billing cycle. Charter-so bad. Would absolutely use this porting/parking service again-and have told others about it! Thanks for all your help! Happy Massachusetts customer