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Glenn W.

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1 Review by Glenn

Fandango

  • Fandango

“FORGET FANDANGO - THEY WILL STEAL YOUR MONEY!”
9/5/16

I tried to get a refund before the movie start time for 5 tickets purchased under my VIP membership and was refused because it was within 2 hours of the start time. That shouldn't matter - if you can't use the tickets before the start time and you contact them, they shouldn't keep your money! They should either credit the charge or allow you to reschedule the tickets for another time. VIP must mean "Fandango will keep your money" in their language.

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