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You have to enter your Credit Card to get the free trial, and there is no way to cancel it. Supposedly you can delete the account but it doesn't delete. Once they take your money they say as per terms and conditions there is no refund.
Tip for consumers:
UPDATE - Issuu refunded my money when I pointed out that I had posted a bad review
Beautiful Halo offered a whopping 5% rebate and will replace 4 out of 12 lights that we received received damaged. We accepted it because better than nothing, but it doesn't change that we cannot use 8 of the 12 lights, so will have to buy 12 new lights elsewhere. Total waste of of money. Take my word and never buy from them, they are hopeless.
Received 12 hanging lights. Terrible packaging did not protect the lights and every one is damaged, mainly deformed and 4 are scratched as well. They refuse to refund. Offered a 5% rebate on four scratched units. I didn't realize they are from China; they hide it well. Not that I would mind if they gave good customer service.
BeautifulHalo.com has a good range of industrial lighting that presents well online, however take my word for it and do not buy from them.
Dear Glann，We are so sorry that you are not satisfied with the order and the service, but we have a strict inspection before packing to make sure the products in good condition for our customer, and we did packed the items well to ship, and the unpredictable collision on the shipping that may lead to damage, but if you have receive any defect product, any flaw, we would offer you the replacements which is covered on Shipping insurance (Shipping insurance offers premium protection and safety for your valuable items during international shipping. We'll reship your package immediately at no extra charge if it's reported lost or damaged.) please you can just send your request with the standing photo to the after-sales to support@beautifulhalo.com. They would offer you a profession service after confirm, please.
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Awful customer service fraudulent products. This company should not be able to sell in the United...
Ordered a skirt Always wear size S I compared the size guide with few of brands that I wear and...
Dear Glenn，We are so sorry that you are not satisfied with the order and the service, but we have a strict inspection before packing to make sure the products in good condition for our customer, and we did packed the items well to ship, and the unpredictable collision on the shipping that may lead to damage, but if you have receive any defect product, any flaw, we would offer you the replacements which is covered on Shipping insurance (Shipping insurance offers premium protection and safety for your valuable items during international shipping. We'll reship your package immediately at no extra charge if it's reported lost or damaged.) please you can just send your request with the standing photo to the after-sales to support@beautifulhalo.com. They would offer you a profession service after confirm, please.