I had ordered a club thru Global Golf and was given a shipping and an arrival date, both passed with nothing happening. I emailed and called looking for information as it had been almost 3 weeks since i ordered and was given a 10 day arrival date. I spoke to Lynn, she said she would contact the seller since it was coming directly from them. She called me the next day, club was discontinued, picked a new one and Lynn had it shipped that day and I received it in 2 days.