Night Vision Guys have the best price around but that is it. Try getting them on the phone. Try writing them an email (they say that is faster) on their message. They say they answer messages. I bought from someone else even though it was slightly more expensive. No customer service at all. Don't believe me, call them.
Hi Glenn. I am sorry you had such a negative impression. Our phone lines do get very busy. It is true. However, we specifically say to contact us via email for fastest response. Our sales guys can respond to emails much faster than handle phone calls. I don't think it is fare for you to rate us on customer service before you become our customer. Give us a chance on your next purchase and I guarantee you will not be disappointed.
Glenn Has Earned 3 Votes
Glenn C.'s review of Night Vision Guys earned 3 Very Helpful votes
Hi Glenn. I am sorry you had such a negative impression. Our phone lines do get very busy. It is true. However, we specifically say to contact us via email for fastest response. Our sales guys can respond to emails much faster than handle phone calls. I don't think it is fare for you to rate us on customer service before you become our customer. Give us a chance on your next purchase and I guarantee you will not be disappointed.