The purchase for a washer and dryer went well; the price was not too bad. Two years later, the purchase is not looking too good. At this point, I may have to go out and buy a cheap dryer for the house because the Frys service department at this point is a "no show". I have a "Frys In-house" ticket number which tells everyone involved that I have warranty service coming, but as previously stated, the Frys service department is a "no-show." This problem is making the Sears purchase that I passed up, look pretty good right now.