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Glen N.

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1 Review by Glen

Trivago

  • Trivago

“Having Hotel Power as a booking agent on your site”
5/2/18

I assumed Trivago was a legitimate travel website like Kayak or Priceline etc. I did not expect that one of your listed booking agents would be a total scam like Hotel Power.com. I booked a three day stay in Chicago a month ago and pre-paid the room. Now I am being told 4 days before arriving that the hotel has no reservation for me. I have called HotelPower.com twice and received two different so called confirmation numbers none of which are the hotel's confirmation number. The hotel is completely booked for my dates. I should have skipped Trivago and called the hotel and booked it myself. I will never use or recommend in anyway Trivago or Hotel Power. Glen N, Boston MA

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