We’re in this together! Stay safe with our COVID-19 guide

View
×

Contributor Level

Total Points
80

1 Review by Glen

6/15/21

Ordered food for Guide Dog's special diet food from Pet Circle (PC) online - 1st delivery came no issue. On an auto reorder (8 June 2021) the food was apparently delivered (on 11 June 2021) to someone's apartment by the look of the picture PC sent me of the delivery by their courier. I live in a residential house. Then the food was apparently delivered on 14 June 2021 (yes Queen's birthday) sent to a shop or business in a shopping centre in Burwood East in the picture provided to me by PC (see attached) from their courier. So still no delivery to me of the initial Order. PC say they are preparing another Order that will be sent by Australia Post and be delivered in 1 to 4 day. I just can't recommend them to deliver on-line after this debacle. Unfortunately I can't give PC a minus star or else I would. Simply a fiasco from start and perpetuated by a second similar fiasco - don't their couriers use GPS or even a road map and are they really that stupid, so dim as not to be able to remember where they delivered the product to - like it's not rocket science.- lets hope the use of Australia Post brings the much needed food for my dog. Sorry about the upside down picture but it wouldn't rotate for the review. Glen

Tip for consumers:
Well, I wouldn't use them again after this debacle, unless of course they have couriers that can actually read and then find the right delivery address.

Products used:
We are still waiting for the product to be delivered - they always say third time lucky - let's hop so

Service
Value
Shipping
Quality

Glen hasn’t received any votes.

Glen hasn’t received any thanks yous.

Glen doesn’t have any fans yet.

Glen isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

tiap34
Tia P. reviewed PetCircle
8/1/21

Could not recommend less. Did a big order for our new rescue puppy - order took 7 days to arrive...

paulg1546
7/14/21

Be warned, this coy. 's delivery agent will abandon your 100+ parcel in your front yard, when you...