Thumbnail of user glendah15

Glenda H.

1
Level 1 Contributor

Contributor Level

Total Points
247

3 Reviews by Glenda

  • Gmail

1/17/17

Well tophatter is still letting a con artist sell laptops on their site! After contacting B. B. B. Well we cant really do anything? Numerous emails about the VIRUS on laptop I purchased off their site and how much it cost in repairs to desk top, $27.00 reshipping, bubble wrap. They still only have a generic email well we returned ONLY what you paid thru auction. I didn't pay for a VIRUS! I read their rules your not allowed to hack their web site or send them anything with a VIRUS! I really would like a call from them. They Never answer or have a good phone number! Stinks what they can get away with!

  • Tophatter

1/1/17

Don't buy a refurbished laptop from this site! Dealer was Tom Bilden laptopsalesaz. Fan did not work at all. But it had a virus on hard drive that took out our desk top. Had to had computer company come out and fix at the cost of $250.00 I have paper work to prove plus $27.00 to send his piece of junk back. Tophatter does nothing but give generic email they will look in to it JOKE! Said they sent me return shipping label. NOT! Tom Bilden wont answer phone now and selling under yet another name! B. B. B. says they cant find the guy they wont help.

Thumbnail of user malcolms30
Marissa S. – Tophatter Rep

I see a full refund was issued for Order #17376046 on November 13,2016. Unfortunately, additional cost spent offsite cannot be refunded by Tophatter or the seller, as these transactions are not a part of Tophatter. Additionally, a pre-paid return label was issued and sent to your Tophatter registered email. Please be sure your label was not sent to your spam folder instead. If we can assist any further, please feel free to contact our customer support team here: http://tinyurl.com/j8eo7hu

  • Best Buy

12/30/16

GREAT. Best price. Got help on phone, got exactly what I wanted and ordered. Was delivered when they said, well packed.

Glenda Has Earned 7 Votes

Glenda H.'s review of Tophatter earned 7 Very Helpful votes

Glenda hasn’t received any thanks yous.

Glenda doesn’t have any fans yet.

Glenda isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user rajankmr650
rajan k. reviewed Gmail
2/23/24

Never trust this company and their employees,they make fake promises just to put u in trap and...

Thumbnail of user juliew1801
Julie W. reviewed Gmail
1/21/24

I am not familiar with your company in the slightest. I don't know how you gained access to my...