Gladys W.

Money hungry corp
"We sanctioned your account because we found that you did not obey these rules. Efficient tools aid in the detection of these infringements of the rules, and the punishment is, thereby, justified; thus, we won't lift the penalty."

This is what they say when they think you are multi accounting. But there just happens to be 2 people in the same family that play howrse. Honestly s hit company. These new changes are crappy, You have to kiss the mod's asses to not get karma docked for saying anything.
PAY TO WIN GAME BY THE WAY IF NO ONE NOTICED.
Their customer service is worse then talking to a scam company. They dont listen whatsoever. Sooo if you send them alot of emails, they have to respond to every one of them. So what happens if u send 100x emails a day over small s hit in the game? IDK ima try bc im petty.
Game is dominated my people without a real life. GP race, drama, mods, the entire howrse team, they all suck butt.
Luckily i never spent money but i know a bunch that did that all got perma banned. Remember in 2018 or something, a TON of players all got banned? That was fun lul

Free speech doesnt exist in the game.
Your opinion will get you banned.
Bans people without warning
Contact us is like talking to a wall
Pay to win
Cant do anyhting for first 30 days of the game. Why not just quite within those 30 days
Gotta kiss those mod's asses to live/not get karma docked
Its literally impossible to get the divines from promos without paying.
Not every teen kid playing howrse can afford to pay 200 dollars for some useless divines.
Mad expensive
Their "Efficient tools aid in the detection" is just how much they like you.

They dont give a flying duck about the game, they just want money. Its so obv since all the new changes are so money focused(piggy bank)