These guys have a huge mess going on in their billing department. They want to run all sort of strange verifications (including pictures of your credit card) in order to send you your already paid goods.
They take all the time in the world to reply and of course that takes time away from shipping. This end up ruining the anniversary gift I had for my wife...
Anyways, go to a jewlery store, much safer and quicker
Dear GL,
I am so sorry to hear how disappointed you are as really do our utmost to see that all of our customers have the best possible experience with us. Of course it is also highly necessary for us to verify each and every order and am sorry to hear that as a result we were unable to make your shipping request date.
Best,
Eva S