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Buyer beware of Banggood. I put in two orders, placed them seperate on purpose as I always do. Bangood merged them into one order. Two months later nothing has shown up. I contact them. The response I get is "I didn't purchase shipping insurance" and they won't do anything. I didn't have problems from the years before but now I am. The Postal Service doesn't lose orders. I have been searching this and others have had the same. Looks like Banggood is scamming people so they will purchase their shipping insurance and they can make extra $. That is it for me. I will never purchase from them again.
DX.com which I have used many times always asks for a review when you purchase an item. I purchased a cell phone cable and it broke the first time I used it. The end tab just fell off. I went to post this result and this is the response I received back from DX.com. If you are purchasing on a site and all the review are positive. Don't believe them. Here is the response I received. Also when I go to "my account", "my review", nothing is there.
"Dear customer,
Sorry for casing inconvenience.
Your recent review title "Broke the first time I used it.", which contains SKU ******* has been unapproved for some reasons. See my account ->my review" or contact us via Email for details.
Email address: *******@mail.dx.com
Thank you very much!
Sincerely,
DX Product Review Team""
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear G L,
Thank you for choosing Banggood and sorry for any inconvenience caused.
We can deeply understand how frustrated that you have not received your parcel yet. And please kindly note that in some rare cases, the delivery might be slightly delayed due to processing times in postal or Customs office or the bad weather. Please consider that business days do not include weekends and public holidays and the tracking information of this order will be updated at important logistics stations or once it arrives in your country.
All items sold at Banggood are guaranteed to be delivered in 60 days (120 days for Brazil, 90 days for Ecuador, Venezuela, Argentina,
Bolivia, Peru, South Africa and all orders shipped with European Railway Direct Mail.)And all orders shipped from the US, EU, FR, ES, RU and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico).
Shipping insurance offers premium protection and safety for your valuable item during shipping.We'll reship your package or fully refund you if it's reported lost or damaged. Insurance can be selected during the checkout process. The cost of insurance varies based on the value of the product.
To get more information: https://www.banggood.com/Shipping-methods_hl70_at321
We are sorry that we can not know well the details of your order, and we also take the security of your personal information very seriously. Therefore, if you have any other questions, we suggest that you could contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Banggood Team