Hotel was closed in Barcelona, Spain because of COVID, still Otel doesnt want me to cancel it because its a non-refunded hotel room. Come on, it's not possible to access the hotel and they still want me to just loose the money, didnt even offer reschedule or voucher. However, when creditcard company requested them, they are saying (after planned stay) they offered voucher or reschedule. Just BS.
Stay away, dishonest company, Turkish apparently