Ordered item Dec 15, Up to now item awaiting, i understand its xmas time but i paid the 2 to 3 days shipping, then NO CUSTOMER SERVICE TO TALK, chat room not even started chat room closed WTF! I emailed them no response its already 4 days now to reply. CAN YOU GUYS JUST TELL US WHATS GOING ON OUR ITEM OR YOU GUYS JUST GET THE MONEY!