Giovanna S.’s Reviews of MackTakMart & more

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Prom Dresses

8/11/12

This store is a scam! Stay away! You need an appointment to get in so I made one and came all the way from Eastern Long Island by car and train. What a waste, when i got there I was rudely told look at the dresses and try on what you like. She refused to help me and the selection was so small even though they advertise the largest selection in NewYork city. The worst part is all the dresses are garbage cheap imitations. Every style I saw on line she said they did not have in the store but when I asked over the phone they said to bring style numbers so they can pull them out for me to try and now she is telling me to order them on line after wasting my time and money to go into the city. I will be reporting them to consumer affairs and who ever gave them good rerviews is either lying, working for them or does not know any better! SCAM SCAM SCAM

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MACKTAK M. – MackTakMart Rep Over a year old

Dear Giovanna,
MackTakMart.COM has the largest selection in New York City not our store.
When customers call our web site we always say that we do not have all the dresses from the web site in our store.
90% of the dresses on our web site need to be ordered from designer warehouses so we say that they are available for online purchase only.
We carry only our best sellers at the store.
Also you can call any designer warehouse Jovani, Terani, Tadashi Shoji, Alyce Designs, Allure etc. and ask them about MackTak Mart and they will tell you that we do order all dresses from them directly.
We do apologize that the selection of our store did not reach your expectations.
Usually the trip to our store is pretty useful as you can try on other styles in different designers so you can figure out your correct sizing.
If there are any questions or suggestions to improve our customer service, please call us at (212)302-2468.
Thank you,
MackTak Mart Team.