I have been browsing the site for a long time. The site is beautifully designed and I like the idea of being able to purchase from boutiques all over the world. I have made my first purchase two weeks ago. I bought 2 items from 2 boutiques. So, 2 parcels were sent to me. The shipping from Italy was every expensive. And I had to pay duties for both of them. One of the parcels was properly packed but the other one was all crumbled when it got to me. I guess the entire shopping experience also has a lot to do with which particular boutique that you bought the items from. Since the boutiques handle the fulfillment of the orders, there is pretty not much that farfetch could do about it.