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1 Review by Suerte

BeautyBay

BeautyBay

3/1/19

Same story second time in a row - I expect my purchase to arrive, nothing for over a month, I start looking for it than BB sends a claim form which must be filled during 4 ( if I remember correctly, the timing was short) otherwise they can't accept my claim. Done it, got a refund and after nearly 2 month my package has arrived ( the box was tired and with a note it had a pleasure to visit a Thailand. Nice job, BB logistics company). Declare this situation for BB honestly, they make a discount for me, all good. I though it was one time issue.
So, place another order and here we are AGAIN - no parcel for over a month, guess it's in Thailand again though I live in EU... It makes me sick to think that I'll have to fill in claims ( and to think where to print out this claim since I'll be on vacation next week). Why why why I hadn't seen there reviews before...

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