The initial order was primarily to secure some BD pet syringes. They are becoming hard to find and I like the ease of using them on my cats because the needles are stronger than most needles if you have an animal that's being difficult. I have two diabetic cats but I wasn't entirely sure Sophie was diabetic until yesterday and once Kayleen had that information she contacted my vet. She was patient with me when navigating a new vendors website and it was challenging. Again she was patient with me.