Kinda new at this but have received 3 orders so far... one order I sent all items back it was easy process, bag supplied for return already addressed and paid... easy peezy...
Just got new order and loved it all... little more pricey but we are paying for convenience...
Also when I was late returning 2nd order I just sent them email and they gave me extra days to review...
So definitely communication is key... Great service so far and love the clothing...