1. They do not tell you when installing the free trial that it will not work properly on a machine that has already run the free trial and converted to a paid version. I was using my work PC to get a free trial for myself personally. They had to delete the account I created so it didn't show up on my work pc any more.
2. I was told that I cannot see my work PC under my own subscription (free or paid) because it is already under my boss' paid subscription. They have given me permission to view it, under their subscription, but I cannot get to it via my own subscription.