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Ginger M.

Contributor Level

Total Points
84

1 Review by Ginger

  • Justfly.com

10/13/17

They advertise "24 hr cancellation!" but they will charge you for it! They charged $75 for a $170 flight cancelled within 20 hrs. I will never use them again.

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Sarah C. – Justfly.com Rep

Hi Ginger,

Thank you for taking the time in reviewing our services. As an online travel agency, we do offer 24 hour cancellation as per the airline's fare rules. However, even though a ticket is purchased within 24 hours, all changes or cancellations will have fees. There is a brief description of these fees at the bottom of your confirmation email as well as in our Terms and Conditions. (https://www.justfly.com/terms-and-conditions)

We apologize for the inconvenience.

Kind wishes,
JustFly Team

Ginger Has Earned 4 Votes

Ginger M.'s review of Justfly.com earned 4 Very Helpful votes

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