Usually order Philosophy Brand from QVC but was tired of paying the individual shipping fees that added up on the multiple products that I ordered. Went to the Philosophy Site and was amazed at the 15% discount offered for first time online purchasers, plus the offers of premium sample products for every $25.00 spent on the site. Plus orders $50.00 or more is free shipping. Filled out the forms for the offers and rec'd e-mail with discount code immediately - Used it on my order that totaled $64.70 and following instructions on the site -it would not allow me to order my two premium samples - just allowed me to choose from a sample packets that you would find that they give away free in Macy's. E-mailed Customer Service with all the information that they required and still waiting for a response. I can live without the premium samples - but I feel that it was an enticement to order their products and they failed to deliver.