I ordered two tickets but only needed one and when I got to the movie theater they told me to call Fandango... I did and was on hold for over 1 hour and half through the whole movie just for them to say "the movie already started" they cannot refund my $10 they will have to send up to headquarters and I should hear back in 1 day or two. I had to wait for an email and attach a copy of the ticket and wait... still waiting...