gina s.

On 11/9/14 I ordered a pair of shoes from celeb16. My invoice stated that it could be up to 4 weeks before I received my purchase. On 12/19/14 I contacted customer service (through the completely useless online email) because I still had not received my item. I was told my shoes were on back order and I would receive a refund. In fact it was already being processed (how convenient). There have been a few emails in between then and now (1/21/15) and still no refund. They are no longer responding to my inquires. I can only hope that my bank will assist me in my refund. This company is totally unprofessional. Its pretty much theft. I am writing as many reviews on every website possible to help others avoid this scam of a company.