My Gov couldn't be more impenetrable and obfuscatory if it had been designed by bureaucrats deliberately trying to create a dystopia. It's the place where you waste hours trying and failing to delete a MyHealth record that you never asked for in the first place, until you give up in despair. It's the place where your tax bill sits in some dark recess that you are supposed to instinctively know all about, without ever being informed. It's a labyrinth of password portals that coils in an infinite, soul-destroying loop. In every case, it's a lousy substitute for a simple letter, and it disempowers every citizen in the nation.