I bought a present for my wife over a week ago. I have no idea when it will arrive but it needs to make it here in 5 days or else I need to find something else. The website FAQ says some items can take months to get to you. I just want a tracking information on my package so I know. I understand it can take time, but more information would be nice. Also, I should not get the "rate your experience" email until I have actually received my order. Otherwise my "experience" is that I just paid a lot of money and have nothing to show for it.