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Experience: Travel

Member since July 2019

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1 Review by GI

I can't even express how pathetic redtags agency is including their agents ! They just ripped my off 1300.00 !!!! I requested cancellation well in advanced for refund ! The agent failed to do his job so I was concerned reaching out to customer service reps and none of them were helpful pretty much all said to bad for you we can't help you ! Finally I found the email with the reps statement to cancel my trip with my refund ! I forwarded to another agent whom
Then said she would do it - but the DUMB B cancelled my entire booking with 100% non refundable on it ! WTF !!! This company is insane ! I was told one thing then another was promised refund , name change etc as we couldn't make our dates - we even offered to pay for an upgrade and have dates changed and NOPE pretty much told tough $#*! ! So I will never EVER use redtag again and give them a -100 out or 10 $#*!tiest service I've ever had ! And Out of pocket

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