They don't deserve a 1 star but that's the lowest, I ordered an arrangement for a dear friend a week ahead of her special day. On the day of the supposed delivery I call to see what's the status as she had already received her promotion and they said the order had a hold because I needed to give a credit card, well I paid using pay pal and NO ONE informed me. They did offer to deliver at another date. Really? They lost a potential customer!