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Gia S.

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88
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1

1 Review by Gia

Wix

  • Wix

“Horrendous service.”
4/6/17

Their customer service is the bottom of the barrel and they purposefully make it difficult for you to contact them if you have a billing or technical issue. There is no warning when they'll renew your site and charge you, and claim they just didn't want your site to go down as an excuse to charge you. Other companies like Wordpress.com email you a heads up before they renew. It seems this is how Wix makes the majority of their money. It's unfortunate they cannot invest it in decent customer service.

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