My review of Lazada is based on my experiences I have had in the last one year. I have ordered all kinds of things from mini tripod to dishwasher. I think one thing I hate the most about the seller's here is that they don't accept change of mind as a valid reason for return. If I have bought a product, especially after paying a fat amount of money, I think I should be able to decide whether I like the product and gonna keep using it. If not, I would rather return it than have a waste lying at my house. Now I understand I might be coming from amazing shopping experiences from websites like Amazon. Unfortunately such shopping experiences not available in Singapore and I have to make do with terrible conditions such as above. There have been times when the seller's have sent me wrong items, crappy items but I just didn't have enough time and energy to keep at returning things.
Undoubtedly there have been few good experiences too with Redmart. They have let me process returns when they sent rotten stuff or wrong stuff. Overall my feelings are mixed about Lazada. I would say it's pretty convenient for groceries but not a great place to buy clothes (multiple cases of mismatched size, terrible quality of product), ok to buy some items of medium prices (hit or miss) and totally not ok to buy items were you pay a considerable amount of money because you have no control once you buy the item. You will be forced to keep it even if you don't wanna use it, coz once the money get in the pockets of seller's (almost all) they don't wanna let go of it.