Gianina B.

Order a purse and came in a box with balls of paper on top of it. Not even a plastic bag of course the cloth bag was not there the item looks used with a tag... it is leather with Swede and the Swede is scratched... called customer service and they told me I can get a 10% discount or return the item I told I will returned because I won't even pay 50% for that used purse and they said they will email the label I stated I do not have a printer and they say well that is the only way we can send you the label and then I ask for a supervisor and finally I was told they will mail the label... horrible service... horrible customer service... and on top of that it will take 10 business days once they receive the purse back to credit me...! I won't buy there anymore...!