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G H.

Contributor Level

Total Points
82

1 Review by G

  • Flights Kart

4/4/18

Worst OTA I've ever attempted to use. Just like everyone else noted below, booked 2 tickets through FlightsKart, received a confirmation, only to have it cancelled 24 hours later via email with no explanation. I called multiple times and dealt with an Indian gentlemen named "Allen". Allen confirmed FlightsKart sends a confirmation to the end-buyer without actually having the discounted seats from the airline, and if they don't ultimately get them at the price offered, they cancel with the end-user... our plans be damned. He then tried to blame the mistake on the airline. I informed him this is a horrific business model for the end-user. He didn't care.

I then called American Airlines to notify them of what occurred with FlightsKart, how they ultimately lost my business for this trip, and how it reflects negatively on AA. AA then surprisingly confirmed they received and accepted my reservation from FlightsKart, only for it to be later cancelled by FlightsKart. AA was apologetic and not happy, and promised to run my complaint through the proper channels.

If this happens to you, I suggest filing a complaint with the airline involved, and hopefully after enough complaints are logged airlines will discontinue the business relationship with this awful company.

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