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You think you're only being charged. 95 for a phone number lookup but if you don't CANCEL your SUBSCRIPTION- you don't know you signed up for with 7 days, you will be charged $19.95! When I called, they didn't even offer to refund the charge when I said I didn't sign up for it! RIP OFF!
G H.'s review of Spokeo earned 21 Very Helpful votes
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Dear GH,
We want to make sure that your experience with Spokeo Customer Care is a positive one. I personally would like to thank you for addressing your concerns, and am happy to assist in resolving this issue.
Please allow me to explain the charges associated with the specific subscription you selected. When you signed up you selected our Single Search with Premium Trial plan, which provided you with an initial $0.95 Single Record as well as additional free Premium access for 7 days. Unfortunately, because the trial was not cancelled within 7 days, a recurring subscription fee of $19.95 began to charge. I would be happy to issue a full refund for the charges associated with your account. Please feel free to contact me directly should you have any future questions or concerns regarding this matter by calling 888-906-0850 at your earliest convenience.
Sincerely,
Spokeo