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We've used Thumbtack since about 2015. We only agreed to pay for leads we actually answered to. All of a sudden starting 2019 they automatically signed us up for some sort of a program for Tile Installation and charged close to $700 without our permission or acknowledgement. And we DON'T even do Tile Installation. By the time we've noticed these sneaky upcharges here and there its been over 3 months. When we called customer service, they ADDMITED it was their wrong doing but only reimbursed us for less then half the charges dating only 30 days back NOT what they actually STOLE from us. FRAUD, DISHONEST, SCAM is the only words we can use to describe this company! BE AWARE!
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I started with them in 2017 and I got a pretty good amount of business from them. I'm now a...
