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Gerry R.

1
Level 1 Contributor
Birmingham UK

Contributor Level

Total Points
335

4 Reviews by Gerry

  • Outfoxthemarket

8/23/21

I left these but went back to them as they are cheap and very good customer service on phone and email as well fast and listen to you!

Tip for consumers:
go for the cheapest tariff

Sky
  • Sky

8/23/21

You know there can be problems but customer service with Sky is so much better than Virgin and prices are better too. The people are sky are nice and kind. Good listeners and caring.

Tip for consumers:
Trust Sky to look after you and if something does go wrong they do work to put it right-UK based phone customer service is great

Products used:
Mobile phones internet and TV but now have NOW TV so just use internet and mobile phones

Service
Value
Quality
  • Virgin Media

8/22/21

Really poor telephone customer service=-they just don't care at all about you-pass you from pillar to post on the phone-no one knows what they are doing. Awarded compensation by Ombudsman due to terrible internet terrible service -still charged me when I had no services. Sky are much better!

Tip for consumers:
Go to Sky or elsewhere a US company that doesn't care, uses Virgin Brand but not a British company!

Products used:
None Ombudsman let me cancel my contract

Service
Value
Quality
  • Wren Kitchens

8/22/21

Where do I begin? It all starts in the glossy showroom with a smiling designer. They ask you to pay upfront-a bad sign-then it's a disaster from then on in, it was for me. One of the most horrible experiences of my life having a Wren kitchen and the quality is substandard. Wren mismeasured EVERY kitchen wall so no units fitted and then blamed me for not measuring my kitchen and checking their professional measurer. But it got worse. If you have your own installers in -much cheaper-they wash their hands of you when things go wrong! It's in the small print-read it. Their installers are overpriced. This is NOT an English company it is American owned. Profits Profits. Only Virgin Media (another US owned company) and Royal Sun Alliance Insurance (Canadian owned) have given me similar grief. Always research online before falling for hype. I have learned my lesson!

Tip for consumers:
Avoid

Products used:
The kitchen as it was stuck in the house but didn't fit because Wren mismeasured EVERY kitchen wall!!

Service
Value
Shipping
Returns
Quality

Gerry Has Earned 15 Votes

Gerry R.'s review of Virgin Media earned a Very Helpful vote

Gerry R.'s review of Wren Kitchens earned 14 Very Helpful votes

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