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Formed a business through LegalZoom. First they gave the wrong advise to form an LLC instead of a sole prop. Then they processed the wrong form to cancel my business. This error cost me over $1,000. I had to contact them 4 times. I was put on hold and the line kept dropping until I was past their business hours. I finally spoke with a supervisor who said that they only have one kind of cancellation form and they don't know anything about the short form cancellation that California uses to eliminate paying the LLC fee. Looks like they are out of their league but won't admit it. I should never have worked with this company. Very incompetent!
Gerry A.'s review of LegalZoom earned 3 Very Helpful votes
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Hi Gerry, we're sorry about what occurred with your order and with your customer service experience. Usually orders go more smoothly and we apologize that you experienced us at less than our best. Your comments and experience are important to us and we appreciate your feedback. We will review your order & contact you directly. Please also feel free to contact a manager via help@legalzoom.com.